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Loisir Hotel Myeongdong found its name from a French word Le Loisir which stands for leisure in English. The branding philosophy of Loisir Hotel Myeongdong is to create a space where people can relax and have conversations with each other according to its official website. Its vision is to achieve customer satisfaction and its mission is to strive for continuous service improvement, customer satisfaction, customer relationships by building trust and honesty and a pleasant stay for a reasonable price for leisure and business travellers. Their main slogan is The Moment of Absolute Leisure. We are pleased to share with you the pros and cons this hotel has to offer to you.

Pros

 

  • The hotel is located in Myeongdong shopping district
  • It is also located next to the subway station
  • The hotel is located in a convenient location for food, shopping and transportation
  • Restaurants, cafes, shops, money exchangers, Lotte Department Store and Nanta Theatre is just a few minutes’ walk away from the hotel
  • Airport bus is located in front of the hotel
  • Lots of street food stalls nearby to the hotel
  • N Seoul Tower is 5 minutes’ drive away and Seoul Station is 10 minutes’ drive away
  • Incheon International Airport is an hour drive away and Gimpo Airport is 40 minutes’ drive away
  • The front desk staffs are quite helpful, friendly, nice and reasonably polite
  • Certain staffs can speak basic to fluent English and Mandarin
  • Some guests were given the luxury of early check-ins without additional charges
  • Some guests were given free room upgrades
  • Complimentary breakfast that is served on a daily basis
  • All the rooms come with a wardrobe, work desk, flat-screen TV and a minibar
  • The bathroom is equipped with a bathtub, a shower, basic toiletries and slippers
  • There are also interconnected rooms available at your request for all the room types
  • The room is clean and tidy
  • Free Wi-Fi internet access in all rooms

Cons

 

  • There is mixture of good and bad reviews for the front desk staffs and while some guests experienced good customer service, the others experienced terrible to fair customer service and a lot of them complained about the horrible attitude from the receptionist
  • Hotel Duty Manager is not helpful at all according to some of the hotel guests
  • The check-in time listed on the official website is wrong
  • The hotel lobby is located on the 3rd floor which is unusual
  • Most of the hotel staffs can only understand very basic English which makes it quite difficult to communicate your request to them
  • Some of the staffs were not accommodating and refused to attend to some of the hotel guests needs
  • No dedicated concierge service and no porter service
  • The breakfast choices are the same and most of it are Korean dishes forcing some hotel guests to have their breakfast in McDonald’s opposite the hotel
  • The elevator speed is slow and the waiting time is too long
  • The size of the room is small
  • There is a lack of power sockets and only one power socket in the entire room
  • Wi-Fi internet access speed is only slow to satisfactory
  • There is no way to adjust the temperature of the air conditioner so the temperature is inconsistent giving several guests sleepless nights
  • There are only limited channels on the TV
  • The hotel does not provide toothbrush and toothpaste and a guest mentioned that the hotel will charge you extra if you request for a toothbrush so bring your own
  • Some of the guests had problem sleeping due to the lights being automatically turned on in the middle of the night
  • There are no hanging hooks in the room to hang your clothes
  • It is easy for the water to splash out of the bath tub even with the shower curtains drawn over
  • Some guests found the bathroom to be dated and dirty
  • On higher floors, the water pressure is too low to take a proper bath
  • The toiletries provided are very basic and it only includes a small soap and shampoo
  • Some of the toiletries are sometimes not replenished
  • Slippers provided may be already used by other hotel guests and the hotel just recycles them